Privacy Choices
Account Deletion and Privacy Choices
This page explains how Dragon Byte Design Inc handles MagiBooking account deletion, access, correction, export, and SMS opt-out requests.
Operator: Dragon Byte Design Inc
MagiBooking is a website and mobile app owned and operated by Dragon Byte Design Inc.
Mailing address: 3436 Union Street, Flushing, NY 11354
Last updated: 2026-07-14
Support email: support@magibooking.com ｜Privacy email: support@magibooking.com
Submit an account deletion request
The website and app can both link to this flow. After submission, we re-verify identity, revoke sessions, delete or anonymize data no longer needed, and notify required downstream processors.
Processing status
1Request submitted
2Identity re-verification required
3Session revocation and login lock prepared
4Delete or anonymize data no longer required
5Notify required processors such as Stripe, Twilio, email, and cloud providers
6Send completion notice or explain required retention
How to request deletion
- In the app: open account settings, choose Delete Account, and follow identity verification prompts.
- By email: send a request to support@magibooking.com with subject MagiBooking Account Deletion Request and include the account email, business name, and contact phone.
- Through support: email support@magibooking.com.
- To protect the account, we may verify the account email, phone, business details, or recent billing records.
Web and in-app deletion flow
- Users can initiate deletion from this page or from account settings in the app without being forced to call support or send a plain email first.
- The flow shows a request ID and processing status: submitted, identity verification, session revocation, delete or anonymize, processor notification, and completion notice.
- After verification, we revoke active sessions, restrict login, and delete or anonymize account, staff, business, device, and non-required customer data as applicable.
- Where applicable, we notify or minimize data with Stripe, Twilio, email, cloud, analytics, and support systems.
Deletion scope and retention
Deletion generally covers merchant accounts, staff accounts, business settings, booking pages, non-required customer data, notification preferences, device records, and support records no longer needed.
We may retain records needed for open bookings, unsettled payments, refunds, disputes, tax, fraud, security audit, or legal retention obligations.
Processing time
We usually process verifiable deletion requests within 30 days or explain why certain records must be retained. Complex billing, payment, dispute, or legal-hold cases may require more time.
After deletion, the account cannot be restored. Merchants should export needed booking, customer, invoice, schedule, and report records first.
Privacy choices
- Access or export a copy of key personal information related to your account.
- Correct inaccurate account, business, staff, or contact information.
- Withdraw marketing email consent; reply STOP to withdraw SMS consent. SMS is used only for login verification and appointment or order notices.
- Reply STOP to unsubscribe from SMS, reply HELP for help, or contact support.